Effective Date: March 1 / 2025

At Sun & Shades (legal name: Pacific Sun & Shades Ltd.), we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website (sunandshades.ca) or use our services.

1. Information We Collect

- Name

- Email address

- Phone number

- Any additional information you provide during communication (e.g., address for installation).

2. How We Use Your Information

Sun & Shades uses your personal information solely for:

- Communicating with you regarding inquiries, scheduling, and follow-ups.

- Providing services such as installations of retractable screens and window coverings.

3. Sharing of Information

- We do not sell, trade, or rent your personal information to third parties.

- If you purchase Mirage retractable screens through Costco Courtenay, we may receive your information from Costco solely to facilitate installation services. Please refer to Costco’s Privacy Policy for details on how they handle your information.

4. Data Security

- We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure.

5. Your Rights

- You can request access to your personal information and request that we correct or delete it by contacting us at [Insert Contact Email/Phone].

6. Third-Party Links

- Our website may include links to third-party websites (e.g., Mirage or Costco). We are not responsible for the privacy practices of these external websites.

7. Updates to This Policy

- We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us:

If you have any questions about this Privacy Policy or how your information is used, please contact us at:

Email: info@sunandshades.ca

Phone: 250.884.2005